the Boost4YOU SARL
6, rue Léandre Lacroix, 1913 Luxembourg
Registration number: RC Luxembourg B272845
for using the
BOOST4YOU platform (boost4u.io)
Overview
- General Privacy Policy
- Data protection declaration for the use of Boost4YOU advice
- Data protection declaration for the social media presence
Data protection
General
The topics of data protection and information security are important for BOOST4YOU Sarl,
6, rue Léandre Lacroix, 1913 Luxembourg (hereinafter referred to as "we") form the basis for positive relationships with our customers and are considered important in the company. The protection of your personal data (hereinafter referred to as “data”) is therefore very important to us.
When handling data, we observe all necessary regulations - in particular those of the General Data Protection Regulation (GDPR) in the currently valid version. We have taken into account the technical and organizational provisions required for appropriate data protection.
Here you will find all the information about how we process and protect your data in accordance with the GDPR. Our aim was to provide you with this information as clearly and understandably as possible. Should you still have any questions, we are always available at the addresses mentioned under “How can you contact us?” or at https://oost4u.io/impressum to find.
- Your visit to our website
- Contact
3. Management of requests for data subject rights
4. Processors and external service providers
5. Your rights regarding data processing
6. Contact
1. Your visit to our website
You do not have to enter personal data when you visit our website at https://boost4u.io use only to retrieve information.
Technically necessary logs
In order for you to actively use our website, it is necessary to process certain data that can be used to establish a personal reference. This is only the data that is transmitted to us by your Internet browser, in particular this:
- your IP address
- browser language
- Visited URL
- access time
This data is automatically recorded with every activity on our homepage in order to make it possible for you to provide it. For any other processing activity, these data will not be provided. We would point this out to you again during the respective processing activity if this data were to be used for other purposes.
Purpose
Is the analysis of the data you have provided with the aim of improving our digital offer.
legal basis
In order to guarantee the operation of our digital offer comprehensively, we refer to our legitimate interest according to Art 6 Para. 1 Letter f DSGVO.
recipients
The data will not be transmitted to third parties, only to processors.
storage duration
The data is stored for a maximum of two weeks, unless there is a legal obligation for a longer storage period. possibly longer storage may be necessary to investigate detected attacks on our website.
Necessity of Provision
You are not obliged to provide the data, but incomplete data will limit our range of services.
cookies
We use so-called “cookies” to ensure unrestricted use of our digital offering. Cookies are special small text files that allow users to be recognized, for example. In addition, they enable us to analyze the use of our digital offer. Setting cookies does not allow us to view the files on your personal digital device.
There is no danger from the cookies set by our website for your personal digital end devices, as they do not cause any damage and do not contain any viruses or similar.
You can find more information about the cookies we use under https://boost4u.io/cookies .
legal basis
The legal basis for the use of cookies that require consent is your consent in accordance with Article 6 Paragraph 1 Letter a GDPR, which you can give via the cookie banner.
The legal basis for the use of technically necessary cookies that do not require consent is the legitimate interest in accordance with Art. 6 Para. 1 Letter f GDPR, which allows us to ensure the technical operation and the basic functions of our digital offers and to save your chosen cookie settings.
Notice of revocation, notice of objection
You can revoke your consent at any time. The lawfulness of the processing carried out on the basis of the consent up to the revocation remains unaffected by this; there may be an extended right to object to data processing initiated by us.
recipients
This data is not passed on to third parties, at most it is passed on to processors.
storage duration
Under https://boost4u.io/cookies You will find further information on the storage period of cookies that do not require consent.
Necessity of Provision
There is no obligation for you to provide the data. However, if the information is not provided in full, this will limit the availability of our offer to you.
Evaluations, statistics and further information
Anonymized web analysis
For our digital offers we use the services of to increase efficiency Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. (“Google”).[MOU4] [ES5] Google Analytics uses so-called "cookies", text files that are stored on your digital end devices and that enable an analysis of the use of the offers by you. The information generated by the cookie (including your anonymised IP address with the last octet truncated) is transmitted to a Google server in the USA and stored there. To protect your interests and your personal data, the data will be anonymised. Your IP address will only be transmitted to Google in an unrecognizable manner. You can prevent the storage of cookies yourself using individual browser software. This may result in a restriction of our digital offer. The collection and processing of your data and information generated in this way can be prevented by the following browser plugin: https://tools.google.com/dlpage/gaoptout .
You can also find more information at https://boost4u.io/cookies.
2nd contact
Purpose
The data you provide will be stored by us to process your contact request and in the event of follow-up questions.
legal basis
The legal basis for this is our legitimate interest in accordance with Article 6 (1) (f) GDPR. The aim is to be able to answer your inquiry or process your request. In addition, on this basis, we guarantee the initiation or fulfillment of a contract in accordance with Art. 6 Para. 1 Letter b GDPR or your consent to data processing in accordance with Art. 6 Para. 1 Letter a GDPR.
data categories
The following data is collected in connection with making contact:
- Surname
- contact details
- information in your request
- Other personal data that you transmit to us in connection with your contact.
recipients
This data will not be passed on to third parties, if necessary, it will be sent to processors or internal contacts.
storage duration
The data is stored until the subject of the contact has been completed or as long as it is necessary within the framework of possible statutory retention periods.
revocation
Your data protection consent can be revoked at any time. The lawfulness of the processing that took place between your consent and your revocation remains unaffected.
Necessity of Provision
If your contact
- is used to initiate or conclude a contract, it is necessary to provide your data; this does not apply to other items.
There is no obligation for you to provide this data, but in this case it may not be possible to initiate or conclude a contract.
3. Management of requests for data subject rights
Purpose
The subject is the processing of applications in connection with data subject rights under the GDPR. Your data will be stored beyond the processing of the application to document our activities in connection with your application (concerns appropriateness and lawful processing).
legal basis
The legal basis is Art. 12 ff GDPR. We are obliged to transmit all information in connection with your data subject rights. Due to our legitimate interest in asserting, exercising or defending legal claims in accordance with Article 6 Paragraph 1 Letter f in conjunction with Article 9 Paragraph 2 Letter f GDPR.
If your data is stored beyond the completion of the application.
data categories
The following data will be processed in connection with your applications:
- Surname
- contact details
- Other personal data that you submit to us in connection with your application.
recipients
In this context, there is no disclosure to third parties. If necessary, these will be transmitted to processors. This data is only used in connection with this process. If disclosure of the information is required at the request of a supervisory authority, your data will be transmitted to the competent supervisory authority.
storage duration
Due to the general limitation period according to § 24 paragraph 4 DSGVO, your data will be processed in this context stored for three years after the application has been processed. No further processing of the data takes place until the time of deletion.
Necessity of Provision
In principle, there is no obligation for you. However, failure to provide your data precludes adequate processing of your application.
4. Processors and external service providers
In general, we also transmit your data to external service providers (processors) used by us within the scope of our legally permissible options, with the aim of supporting defined, necessary purposes.
We only commission external service providers as processors who can demonstrate the basic requirements for processing personal data in accordance with the GDPR and thus guarantee the protection of your rights.
If necessary (according to our legal obligations (legal basis Art 6 Para. 1 Letter c DSGVO)) your data can also be transmitted to legal representatives, security authorities, competent courts or authorities for legal prosecution.
5. Your rights regarding data processing
You have the right at any time
- to receive comprehensive information about your personal data (Art. 15 GDPR).
- to request the correction, addition or deletion of personal data that is either incorrect, inaccurate or not in accordance with the law (Articles 16, 17 GDPR). In this case, you have the right to assert a correction, deletion or restriction against third parties. This applies to all recipients to whom your personal data has been disclosed. Correction, deletion or restriction of the processing of your data must be communicated, unless implementation of these measures is not possible or involves a disproportionate effort.
- to restrict the processing of your personal data if you suspect (incorrect or illegal storage of personal data) or to end the processing (Article 18 GDPR).
- to object to the processing of your personal data (if this is based on Article 6 Paragraph 1 Letter e or f GDPR, pursuant to Article 21 GDPR).
- Request data portability (Art 20 GDPR).
Since we process your data on the basis of your consent, you have the right to revoke this consent at any time by email or post.
How can you withdraw your consent?
Your consent is required for certain data processing in accordance with Article 6 Paragraph 1 Letter a GDPR. We will always obtain your consent for this in advance. In this context, we will disclose to you what we need your data for, what data is processed and what purpose it is intended to serve. Of course, your consent to such data processing remains voluntary. Even after you have given your consent, you can revoke it at any time and without justification by e-mail or letter. You can find more detailed information on this at: https://boost4u.io/#contact . The data processing that was carried out up to the time of your revocation remains unaffected.
What options do you have to lodge a complaint?
You can contact us at any time with questions regarding your data protection rights (see contact details https://boost4u.io In addition, you have the possibility to lodge a complaint with the National Commission for Data Protection (15, Boulevard du Jazz, L-4370 Belvaux, Tel: +352-26 10 601 Email: info@cnpd.lu) or with another data protection - Supervisory authority in the EU, in particular at your place of residence or work.
6. Contact
BOOST4YOU Sarl
6, rue Léandre Lacroix, 1913 Luxembourg
Phone: +352
E-mail: info@boost4u.io
site: https://boost4u.io
You can reach our data protection officer (Prof. Dr. Peter Horn) at:
6, rue Léandre Lacroix, 1913 Luxembourg
E-mail: privacy@boost4u.io
Notice
Further information on our data processing can be found in the following data protection declarations:
- Data protection declaration for the use of the Boost4YOU consultation
- Data protection declaration for our social media presence.
- Privacy Policy for Our Third Party Provider.
Data protection declaration for the use of Boost4YOU advice
- Registration
- Processing in connection with the digital consultation
1. Registration
Purpose
You have the option of registering in our Boost4YOU app or on our website (Android, iOS or[MOU11] . https://user.boost4u.io ). This is a prerequisite for using the digital consulting services.
legal basis
The legal basis for registration is both your consent in accordance with Article 6 Paragraph 1 Letter a GDPR and the initiation or fulfillment of a contract in accordance with Article 6 Paragraph 1 Letter b GDPR.
data categories
In particular, the following data will be processed by you for use:
- A freely selectable display name that can be changed at any time,
- Your email address,
- date and time of registration,
- Type of registration (user or consultant),
- your country and language selection,
- Origin,
- Age,
- preferred consultation times,
- desired form of communication,
- subject of the consultation.
recipients
Your data will not be forwarded to third parties. As part of the search for consultants, your data, in particular your age, preferences for the type of consultation and appointment times, consultation language, country, time of conclusion of the contract (binding booking), display name, will be transmitted to the consultants.
storage duration
Your data will be stored according to the statutory retention periods.
revocation
You have the right to revoke your declaration of consent under data protection law at any time. This does not affect the legality of the processing that took place between your consent and your revocation.
Necessity of Provision
You are not obliged to provide your data, but providing the data incompletely could lead to a restriction in the use of our digital offers.
2. Processing in connection with digital advice
Purpose
Using Boost4YOU counseling gives you easy access to professional help from psychological counselors. The consultations can be used via digital devices (digital apps and web-based applications) regardless of location and time.
The appointment and booking confirmation will be sent to the email address stored in your account. If the settings of your e-mail account allow it and if the account is linked to a calendar, you can also view your invitation directly in your calendar.
legal basis
Your consent in accordance with Article 6 Paragraph 1 Letter a GDPR and the corresponding initiation or fulfillment of a contract in accordance with Article 6 Paragraph 1 Letter b GDPR constitute the legal basis.
data categories
The categories of data collected may vary depending on the type of advice selected.
The following data will be processed accordingly:
- A freely selectable display name that can be changed at any time,
- Your email address,
- date of messages,
- Subject and date of the consultation.
Additional data from you may be processed in connection with the digital consultation:
- Consultation Minutes (Please see note below)
- Anonymized third-party payment data
A notice: The confidentiality of your advice and the protection of your data is essential for us. All conversation data or other data that you express to your selected consultant as part of the psychological counseling are also subject to statutory confidentiality and are end-to-end encrypted. As a result, they can only be read by your advisor. As a platform provider, we have no access to the unencrypted and encrypted content of your conversation. This means that it is not possible for us or other third parties to read your messages.
recipients
This data will not be passed on to third parties, but only to your chosen consultants if necessary.
storage duration
Your data will be stored according to the statutory retention periods.
revocation
You have the right to revoke your declaration of consent under data protection law at any time. This does not affect the legality of the processing that took place between your consent and your revocation.
Necessity of Provision
You are not obliged to provide your data, but providing the data incompletely could lead to a restriction in the use of our digital offers.
Social Media Privacy Policy
social media
Purpose
We present ourselves on social media to draw attention to our services and also new developments (expansion of the range of services, new methods and job offers). In addition, a more direct approach to potential users is intended in this way. We also receive anonymous statistical evaluations of usage data on the type and extent of use of social media in connection with our offers.
In general, social media usage data is processed for advertising and market research. This enables the creation of individual usage profiles and the recognition of personal preferences with the aim of improving our service offerings. Cookies sent by social media platforms are also used here. The aim is to obtain information about individualized usage behavior and personal preferences.
The detailed information about the type and scope of data processing and
- Storage in social media is the responsibility of the respective providers. Corresponding data protection information can also be obtained from them.
If you contact us via social media and share this data with us, we reserve the right to use your personal user name and communication data in the course of our appearances on social media.
legal basis
The legal basis is our legitimate interest pursuant to Art. 6 Para. 1 Letter f GDPR, which results from the purpose described or the fulfillment of a contract concluded with you or the implementation of pre-contractual measures pursuant to Art. 6 Para. 1 Letter b GDPR.
The legal basis for processing in joint responsibility is our legitimate interest in the processing of the data described above for analysis and marketing purposes and for the continuous improvement of our presence in social media in accordance with Article 6 Paragraph 1 Letter f GDPR.
Shared Accountability
We operate various social media sites, taking into account current developments in the area of data protection in social media. We therefore inform you that, based on the current case law of the European Court of Justice, there is joint responsibility within the meaning of Art. 26 GDPR between the operators of a media presence and the respective providers of this social medium for the processing of your usage data. Insofar as this was made possible for us by the respective providers, we have taken the necessary precautions for this joint responsibility.
At this point we would like to point out that the primary processing of your usage data in the social media is carried out by the respective providers of this social medium and that we receive it (if at all) exclusively in anonymous form and therefore also the primary responsibility according to the DSGVO for this with the providers of the social medium. For this reason, we recommend that you assert your rights as a data subject on social media.
Recipient
It is possible that providers of social media data processing and
-perform analysis outside the European Union. You can obtain the applicable protective regulations from the respective social media.
storage duration
We process your data, which we receive when you contact us in the course of your appearance on social media, until your account is deleted in the respective social medium. Unless longer storage is required due to the processing purpose, legal provisions or to assert or defend rights. The data will of course be deleted as soon as none of these reasons apply.
Additional information:
Facebook and Instagram
Meta Platforms Ireland Limited
4 Grand Canal Square, Grand Canal Harbour
Dublin 2, Ireland
Data protection: https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
Shared Responsibility: https://www.facebook.com/legal/terms/page_controller_addendum
You can find more information at the following links: https://www.facebook.com/legal/terms/information_about_page_insights_data
youtube
Google Ireland Limited
Gordon House, 4 Barrow Street, Dublin
D4 E5W5, Ireland
Data protection:
https://policies.google.com/privacy
tik tok
Beijing Byte Dance Technology Ltd.
Room 10A, Building 2, No. 48, Zhichun Road,
Beijing, Beijing, 100098
Data protection:https://www.tiktok.com/legal/page/eea/privacy-policy/de-DE
Privacy Policy for Our Third Party Providers.
Third party payment methods
If you use paid services from us, you will be redirected to the website of the provider of these services. It is a matter of
PayPal Europe
PayPal (Europe) S.à rl et Cie, SCA
22-24 Boulevard Royal
L-2449 Luxembourg
For information on how PayPal collects and processes personal data, see https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
Stripe, Inc.
510 Townsend St
San Francisco, CA 94103, United States
For information on how “Stripe” collects and processes personal data, see https://stripe.com/de/privacy
Third party analytics
Google Tag Manager
Google Tag Manager is a solution with which we can manage so-called website tags via an interface (and thus, for example, integrate Google Analytics and other Google marketing services into our online offer). The Tag Manager itself (which implements the tags) does not process any personal data of the users. With regard to the processing of users' personal data, reference is made to the following information on Google services. Usage Policy: https://www.google.com/intl/de/tagmanager/use-policy.html.
Google Analytics
On the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) we use Google Analytics, a web analysis service provided by Google LLC. Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. Pseudonymous user profiles can be created from the processed data. We only use Google Analytics with activated IP anonymization.
Third party video and audio calls
Agora Lab, Inc.
2804 Mission College Blvd.
Santa Clara, CA, USA 95054
Data protection: https://www.agora.io/en/privacy-policy/
Email Marketing Third Party Providers
mailchimp
Intuit Inc.
2700 Coast Ave
Mountain View, CA 94043
Data protection: https://www.intuit.com/privacy/statement/
Third party hosting
hostingers
Hostinger International Ltd. (site)
61 Lordou Vironos Street Larnaca 6023
Cyprus
Data protection: https://www.hostinger.com/privacy-policy
Digital Ocean
DigitalOcean LLC (applications and data storage)
101 Avenue of the Americas, 2nd Floor New York, NY 10013
Data protection: https://www.digitalocean.com/legal/privacy-policy
Third-party SMS sender
Twilio Inc.
101 Spear Street, 5th Floor, San Francisco, California, 94105, United States of America
Data protection: https://www.twilio.com/en-us/privacy
