We help you deal with your challenges and problems.

We offer you reliable support for your problems: online, confidentially and flexibly tailored to your individual needs.

We help you deal with your challenges and problems.

Digital help without waiting times

Choose from one of our consulting fields:

We offer you reliable support for your problems: online, confidentially and flexibly tailored to your individual needs.

We are available for you via video, audio, or chat.

Anytime, from anywhere.

No long service times

Boost4u is available to you at any time so you can get help as quickly as possible!

No long service times

Boost4u is available to you at any time so you can get help as quickly as possible!

Developed by experts and psychologists

Your mental well-being is our first priority. That's why we offer you psychological online counseling based on the latest scientific findings. We are convinced that our innovative and low-threshold approach will help to improve the treatment of mental health problems. Why don't you give it a try!

Your mental well-being is our concern

We believe in a better tomorrow and want to help you to overcome your problems. Together, we can break new grounds and improve your quality of life.

Developed by experts and psychologists

Your mental well-being is our first priority. That's why we offer you psychological online counseling based on the latest scientific findings. We are convinced that our innovative and low-threshold approach will help to improve the treatment of mental health problems. Why don't you give it a try!

Questions and answers

Didn't find your answer here? Simply send us a message and we will help you quickly.

What is Boost4u?

At Boost4u, young people, adults and parents can find online help for a variety of problem areas. We offer you individual advice on your problems and reliable support on your path to emotional well-being. Our consulting areas include, for example, self-esteem problems, dissatisfaction with one's own body, difficulties in relationships with friends or relationship conflicts.

For your emotional well-being assistance, you can contact a confidential counselor within the app. Please find more information about your appointment in the questions and answers section.

Who developed Boost4u?

Boost4u was designed by a multiprofessional team of clinical psychologists, researchers and software developers in Germany.

Is Boost4u a substitute for treatment?

Boost4u is a platform that offers you online advice to improve your emotional well-being. The offer is suitable for you if you would like to receive support in dealing with your problems and improve the quality of your life. Even if there are challenges that affect your life or prevent you from achieving your goals, at Boost4u you will receive help that is individual, flexible and tailored to your needs.

Please note that Boost4u is an additional service to existing counseling support and traditional psychotherapeutic treatments and is not a substitute for psychotherapy. A diagnosis with subsequent psychotherapy is not offered due to legal framework conditions. In acute crisis or emergency situations as well as in cases of serious mental illness, Boost4u is therefore not the appropriate platform. Please consult a doctor or psychiatrist in these cases.

What to do in an acute crisis?

Boost4u is not a replacement for medical or psychotherapeutic treatments. Furthermore, Boost4u is not suitable for diagnosis and/or treatment of mental disorders.

In acute crisis and emergency situations and/or in case of life-threatening thoughts, please contact your doctor or psychiatrist immediately or contact the following (free) help contacts:

From which age can I use Boost4u?

The service of Boost4u is available to people from the age of 16. If you are underage and would like to access Boost4u, please contact your parents or legal guardians.

What are the system requirements?
To use Boost4u you need at least the following system requirements:
  • IPhone model 7
  • Android version 12.1
Which counselors support me at Boost4u?

At Boost4u, a team of trustworthy and competent psychologists and specialized consultants is available to you for your individual problems. Since we attach great importance to excellent advice quality, our trusted advisors specialize in problem areas such as depression, family and friendship conflicts, self-esteem and much more. You can get an overview of Boost4u consultants here.

How does Boost4u function?
  1. Download the app

You can download Boost4u from the Apple Store and/or the Google Play Store. After downloading, you can create an account within the app and register. The registration is free of charge.

  1. Selection of a problem area

Boost4u offers online support for young people, adults and parents for a variety of problem areas. You will find a brief description of each advisory area. This way you can simply choose which problem you would like to receive help with. Every time you make an appointment, you can select a new consultation area. Selecting a consulting area is free of charge for you.

  1. Selection of your consultant

In the next step, you choose the advisor you trust from our team of trustworthy and competent psychologists. Since we attach great importance to excellent advice quality, our consultants specialize in problem areas. You can get an overview of Boost4u consultants here. Choosing your trusted person is free of charge for you.

  1. Schedule an appointment

After selecting your problem area and your consultant, you can make an appointment. When you book an appointment, we will take into account your wishes in terms of time availability and form of communication (video, audio, text). Boost4U offers you the following customized communication channels: Live text chat, video or audio telephony. You can decide on the duration of your online consultation and choose between 25-minute and 50-minute sessions. You will be charged for making an appointment. In the booking process the costs will be transparently displayed.

   5. Receiving individual online support

During your online appointment you will receive individual counseling and support on your path to emotional well-being. The intensity and frequency of the consultation can vary depending on the problem area and will be agreed upon individually between you and your consultant.

How much does Boost4u cost?

You can download the Boost4u app free of charge from the Apple Store or the Google Play Store. Registering with Boost4u is not connected with any costs for you. There is a fee for making an appointment for a consultation to increase your emotional well-being. 

A 25-minute appointment costs 49 euros, a 50-minute appointment costs 79 euros. Payment is possible via credit card or PayPal.

What does a cancellation of an appointment cost?

Mutual compliance with appointment agreements and responsible management of appointment changes are crucial for a smooth collaboration with your consultant. Therefore, please note that Boost4U has a 24-hour cancellation policy.

If you are unable to attend a scheduled appointment, please notify your consultant at least 24 hours in advance within the Boost4u app. Please note that 50% of the consulting fee will be refunded for later cancellations. The consultants at Boost4U firmly plan the time for agreed appointments and, from experience, cannot assign them to someone else at short notice in the event of cancellations less than 24 hours in advance. If you are late for your appointment, the time missed at the beginning cannot usually be added on or made up.

Payment for Boost4u consulting sessions is made in advance. We are happy to review questions about refunds on a case-by-case basis and always in collaboration with your consultant. If a refund is not possible, in justified cases there is the possibility to receive a credit for future services.

Do I need an internet connection?

You need an internet connection to book an appointment and a chat, video or audio connection to attend your consultation.

How to get help with technical problems?

For technical problems, please feel free to contact us by email info@boost4u.io.

What data is saved?

Boost4u takes the protection of your personal data very seriously. The processing of the data obtained is confidential and in accordance with data protection regulations. The information that is saved is only account information that is provided during registration and / or appointment booking. For the security of your user data, a 2-fold authentication is required during registration. Appointments, calls or chats are not stored, at the end of each session all content is deleted.

Where is the data stored?

The data is stored on a Boost4u server hosted by Digital ocean on a server in Frankfurt, Germany.

Contact

Disclaimer

The information provided is not intended and should not be relied upon as a substitute for the advice of a healthcare professional. Boost4u only offers advice on emotional wellbeing. Please consult your doctor or psychiatrist if you have persistent symptoms or if you suspect you may have a serious medical condition. If you are in a life threatening situation, Boost4u is not the right platform.

In our newsletter you will receive updates on the app, interesting articles on the problem areas as well as helpful tips and suggestions. Have we sparked your interest? Then register today using the following button:

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